Terms & Delivery

PRICES AND PAYMENT
All prices are in £ sterling and inclusive of UK VAT at the appropriate rate. We accept payment by all major credit cards.

Payment is taken prior to the order. This is because the majority of the items that we sell are personalised and we are unable to re-sell them.

If paying by cheque or postal order, we will commence processing your order once the cheque has cleared.

Personalised orders cannot be cancelled due to the fact that the labels are personalised.  If product is faulty, then we will replace them once they have been returned to us.

UK POST AND PACKING COSTS
We have split products into 3 categories – but only 1 postage charge is applied per order, regardless of how many products you order.

Bags/ Boot Bags/ Lunch Bags
carry a postage charge of £5.00

Bottles/Aprons/Bag Tags/Coasters/Gym Bags/
Pencils/Pencil Cases

carry a postage charge of £3.00

Labels/all other products
carry a postage charge of £2.00

The highest post charge will always apply and only 1 postage rate is applied, so for example :
labels and bottles the post cost will be £3.00.

ORDERS OUTSIDE THE UK
Europe Post – 9.00
Worldwide – £15.00

All orders placed on the internet will receive an automatic confirmation. Please check your confirmation and notify us of any errors as soon as possible.

When your order is dispatched you will be emailed, advising method of shipment.

CONFIRMATION OF ORDERS
All successful internet orders will receive confirmation to the email address you specified.

DELIVERY TIMES
We aim to process your order as quickly as possible Customers are advised to allow 14 working days of receipt of your order, especially during the peak months of July, August and September.

PLEASE NOTE THAT SEW ON NAME LABELS CAN TAKE 21 DAYS FROM THE DATE OF ORDER.

OUR GUARANTEE
From time to time we do make mistakes. Should your labels arrive with you incorrectly, please return the labels to us within 28 days of receiving them and we will reprint them for you and send to you as a matter of urgency.

OVERSEAS DELIVERY
£9.00 for all Europe Addresses
£15.00 Rest of the World

Order will be sent international signed for with a tracking number .

DESCRIPTIONS
The colours shown on the website and in the brochure are the closest match possible to our actual vinyl and print colours.

All personalised products are individually made to order and whilst a repeat order would have the same print type and and icon, it may differ slightly from before as it be will re-created each time.

TRADEMARK
Nameitlabels is a registered Trademark with the UK Intellectual Property Office – Trademark Number UK00002609370 – All rights reserved.

DATA PROTECTION
Nameitlabels is registered with the Information Commissioners Office for the storage of Customers data, in line with the Data Protection Act – Registration Number ZA004958.

Should you have any other queries please do not hesitate to contact us on 01823 451 281.