PRICES AND PAYMENT
All prices are in £ sterling  We accept payment by all major credit cards.

Payment is taken prior to the order. This is because the majority of the items that we sell are personalised and we are unable to re-sell them.

If paying by cheque or postal order, we will commence processing your order once the cheque has cleared.

Personalised orders cannot be cancelled due to the fact that the labels are personalised.

UK POST AND PACKING COSTS

We have split products into 3 categories – but only 1 postage charge is applied per order, regardless of how many products you order.  In the event you are ordering more than 1 item the highest post and packing charge will apply.

Bags/ Boot Bags/ Lunch Bags/Adult Sweatshirts/Mugs
carry a postage charge of £5.00

Bottles/Aprons/Bag Tags/Coasters/Gym Bags/
Pencils/Pencil Cases/Tins/

carry a postage charge of £3.00

Labels/Coasters
carry a postage charge of £2.00

SHIPPING EXAMPLE:
2  set of iron on labels  = £2.00 post and packing
2 sets of labels + bottle = £3.00 post and packing charge

ORDERS OUTSIDE THE UK
Europe Post – 9.00
Worldwide – £15.00

All orders placed on the internet will receive an automatic confirmation. Please check your confirmation and notify us of any errors as soon as possible.

When your order is dispatched you will be emailed, advising method of shipment.

CONFIRMATION OF ORDERS
All successful internet orders will receive confirmation to the email address you specified.

DISPATCH TIMES
We aim to process your order as quickly as possible.

On each product page in the bullet points you will see the dispatch times.  Sometimes during the busiest months of July, August & September items can take a little longer .

RETURNS POLICY

In the event your labels are faulty or incorrect, we ask that you contact us at
sales@nameitlabels.co.uk.

If the labels are faulty, customers will need to return un-used labels at your own expense. Upon receipt of the labels, they will be tested and if found to be faulty a refund or replacement will be offer. Please obtain “proof of postage ” when sending the items to us.  In most cases the labels have simply not been applied correctly so in the first instance you will be asked to re apply them following the instructions.

If the labels were incorrect and the error was Name it Labels, we simply ask you send a photo to sales@nameitlabels.co.uk with a covering email and we will reprint the labels as a matter of urgency.

OUR GUARANTEE
From time to time we do make mistakes. Should your labels arrive with you incorrectly, please return the labels to us within 28 days of receiving them and we will reprint them for you and send to you as a matter of urgency.

DESCRIPTIONS
The colours shown on the website and in the brochure are the closest match possible to our actual vinyl and print colours.

All personalised products are individually made to order and whilst a repeat order would have the same print type and and icon, it may differ slightly from before as it be will re-created each time.

TRADEMARK
Nameitlabels is a registered Trademark with the UK Intellectual Property Office – Trademark Number UK00002609370 – All rights reserved.

DATA PROTECTION
Nameitlabels is registered with the Information Commissioners Office for the storage of Customers data, in line with the Data Protection Act – Registration Number ZA004958.